Making great collagen is our mission.

Every order goes through strict quality assurance, and we want all our customers to be happy. That’s why we offer a 30-day satisfaction guarantee—no questions asked.

If you decide Chula Collagen isn’t for you, no worries. You’re welcome to try it first. Just return the unused portion in the original resealable pouch within 30 days of purchase, and we’ll issue a full refund. Please note that empty pouches are not eligible for a refund, as we do not allow resale and must verify product use.

Customers are responsible for return shipping. We recommend using tracking and delivery confirmation for your peace of mind. All returns must be received within 30 days of the original purchase date to be eligible.